Student Account Specialist

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Primary Accountabilities

The Student Account Specialist processes financial transactions for student accounts and deposits for college departments. The Specialist assists the CFO in the transaction process, report generation, and accounting procedures related to the management of student accounts.

Primary Responsibilities

• Process customer payments.
• Assist students with account transactions and past due balances.
• Works with students to establish payment plans.
• Assists CFO in generation of tuition and fee charges to student accounts.
• Generates and distributes student statements on a recurring basis.
• Assists with maintaining military education benefits records.
• Assists active and/or prospective students with financial aid questions and processes.
• Monitors accounts receivable balances monthly.
• Manages collection activities, including in-house recordkeeping for third party agencies.
• Verifies and reconciles daily receipts for accuracy.
• Ensures that student account information and reporting is accurate, complete, and consistent.
• Reviews, analyzes and updates the student refund report as needed.
• Assists with reconciling outside agency and scholarship accounts.
• Prepares invoices as required.
• Conducts presentations at program orientations as required.
• Assists with college events.
• Collaborates with the Business Office and/or the Office of Financial Aid on student concerns and works towards resolution.
• Assists Business Office with 1098-T processing.
• Performs other duties as assigned by the CFO/Administration.

Physical Demands

• Ability to sit for extended periods of time.
• Ability to read computer screens and print documents, email, and communicate effectively on the phone and in person.
• Ability to lift and move up to twenty-five (25) lbs.
• Ability to work occasional evenings and attend events as required.

Work Environment

• Professional and deadline-oriented environment in an educational setting.
• Regular Interaction with students, staff, and guests.

NOTICE OF SPECIAL POSITION OF EMPLOYMENT REQUIREMENTS

• This position description is not designed to cover or contain a comprehensive list of all duties and results to be performed in this position. Duties and Performance standards may be added, subtracted, and/or changed by your supervisor at any time due to changes in department or institutional requirements.
• Unless exempt due to employment contract signed by the President, all employees of Manhattan Tech are to be considered as an at-will employee.
• All employees of Manhattan Tech are considered responsible for employees pertaining to Title IX regulations concerning both prevention and reporting of sexual assault or harassment situations. As such, all employees must communicate with the Title IX Coordinator if they witness or hear about sexual assault or harassment situations. Manhattan Tech is an equal opportunity employer and complies with EEOC and ADA employment requirements.
• Manhattan Tech grants equal opportunity to all qualified persons without unlawful discrimination based on race, color, gender, age, national origin, ancestry, ethnicity, disability, sexual orientation, religion or veteran status.
• All offers of employment are subject to criminal background check prior to employment.

• Entry level

• Part-time

• Education and Training
• Industries:
  Higher Education

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