PPU Cashier Supervisor Job Manhattan area,Kansas USA,Administrative/Clerical

ABOUT OATH:
The City of New York’s Office of Administrative Trials and Hearings (OATH) is the nation’s largest administrative tribunal, holding more than 250,000 trials and hearings a year. As the City’s central, independent administrative law court, OATH adjudicates a wide range of matters filed by nearly every city agency, board and commission. OATH also houses the Center for Creative Conflict Resolution which provides mediation and restorative justice support to City government agencies and the general public, and the Administrative Judicial Institute, a resource center that provides training, continuing education, research and support services for administrative law judges and hearing officers.

JOB DESCRIPTION:

Answer customer questions regarding account status, acceptable forms of payment and other related issues
Process checks, money orders, and credit/debit card payments received from respondents at the Cashier Windows
Enter updated summonses and fees into automated system
Handle large amounts of money and reconcile payments with all transaction receipts at the end of each shift
Assist in all aspects of processing cases efficiently and perform other related clerical duties
Record and reconcile daily lockbox receipts
Review, confirm and ensure all documentation is complete and accurate
Prepare monthly reports and ensure tracking logs are maintained
Ensure all functions the unit are completed within the prescribed time frames and documentation is scanned and filed
Research and respond to inquiries in a timely manner
Process and review spreadsheets for high volume respondents to ensure payment are applied correctly
Assist with training staff and implementing policies and procedures
Respond to public inquiries and requests via telephone, e/mail, and in person.

Special

Note:

Only candidates who are currently serving as a permanent Principal Administrative Associate with the City of New York or who have taken the exam and are reachable on the certificate list should apply.

PRINCIPAL ADMINISTRATIVE ASSOC - 10124

Minimum Qualifications

1. A baccalaureate degree from an accredited college and two years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty.

2. An associate degree or 60 semester credits from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above.

3. A four-year high school diploma or its educational equivalent approved by a state’s department of education or a recognized accrediting organization and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above.

4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3 year.

Preferred

Skills

Proficiency in Outlook, Microsoft Word, & Adobe, with knowledge in Excel
- Office experience as well as demonstrable background dealing with members of the public.
Excellent oral and written communication skills.
History of volunteerism, such as service in the…