Assistant, Operations

The Operations Assistant provides essential operation and administrative support to Operations Supervisors. This role helps ensure efficient day-to-day warehouse and logistics operations while maintaining compliance with company policies, regulatory requirements, and documentation standards.

This position does the following in accordance with all applicable Federal, State and local laws/ regulations and the Company’s policies, procedures and guidelines:

• Assist with onboarding and training activities for new hires and temp employees.
• Ensure adherence to all company policies, safety and 6S standards, and regulatory compliance requirements.
• Perform administrative duties, including filing, copying, scanning, data entry, and preparation of operational reports and documentation.
• Monitor inventory levels and assist in tracking and reconciliation activities.
• Generate reports, paperwork, and forms as needed to ensure successful operations.
• Respond to requests from K-PAW team members and provide responses to their inquiries to support customer satisfaction via email and company Salesforce system ensuring timely and accurate communication.
• Utilize the SAP system to identify root-cause of claims and errors within warehouse processes.
• Resolve missing documentation, shipment, or product discrepancies.
• Assist in the creation of SOPs, SWIs, and operational documentation.
• Provide operational support as needed, including picking, packing, inventory, receiving, and internal processes.
• Comply with documentation retention as well as data privacy requirements.
• Other duties as assigned.

• High school diploma required.
• At least 2 years of experience in a similar production/logistics operation preferred.
• Proficient in Microsoft 365 applications, including Word, Excel, and PowerPoint; strong to advanced Excel skills strongly preferred.
• Intermediate knowledge of SAP or similar software required.
• Experience supporting training and mentoring team members.

Must be able to read, write, and communicate fluently in English

• Office equipment including computers, copiers, printers, RF scanners, and other technology as required.
• Ability to be trained and certified on Kubota equipment and operate powered industrial vehicles on an occasional basis.

• Ability to bend, stoop, turn, pivot, walk, and/or stand for 8+ hours.
• Occasionally lifting up to 50 pounds.
• Ability to work in varying temperatures, depending upon the season both indoors and out.
• Ability to wear various PPE in designated areas.
• Requires sufficient personal mobility and physical reflexes to permit the employee to function in a general warehouse and/or office environment and accomplish tasks and duties as outlined.

The information provided in the description has been designed to indicate the general nature and level of work performed by incumbents within the classification. This description is not intended to be a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job/classification. This job is intended to include the current essential functions of the job.

Management reserves the right to add or modify the duties and responsibilities and to designate other functions as essential at any time.