Operations Team Lead

• Location 918 N MARTIN LUTHER KING JR DR,Manhattan, KS, ,United States
• Base Pay $11.25 / Hour
• Job Category Building Operations/Event Services, Student/Part-time
• Employee Type Student;
  Part-Time

• Name Union HR
• Email unionhr

Lead and coordinate the daily work of Operations Coordinators to ensure assigned tasks, event setups, and facility needs are completed accurately and on time.

Review event reservation documents and coordinate room setups, equipment, and other event requirements to ensure reservations are prepared as requested.

Conduct walkthroughs of event spaces to verify room cleanliness, furniture and equipment placement, and overall readiness prior to events.

Ensure meeting and event rooms are unlocked, secured, and maintained according to the event schedule.

Serve as the primary operations contact for event coordinators during events, addressing setup concerns, additional requests, and last-minute needs.

Assist with the setup and operation of audio/visual equipment, sound systems, and other event equipment as needed.

Coordinate with other Union departments to ensure event and customer needs are met.

Monitor the work of Operations Coordinators and provide direction, assistance, and feedback to ensure effective completion of assigned duties.

Assist the Building Manager with safety procedures, fire alarm procedures, and enforcement of applicable Student Union policies.

Identify and report maintenance, repair, safety, and facility concerns to the appropriate Union staff.

Complete required operational documentation, including the Daily Event Report, at the conclusion of each shift.

Provide professional and responsive customer service to students, faculty, staff, event organizers, and visitors.

Perform other operational duties as assigned to support the effective operation of the Union.

• Be at least 16 years of age
• Current enrollment at Kansas State University
• Non-university student:
  Current enrollment in high school or an accredited college or university
• Enrolled in no fewer than six credit hours
• Strong communication skills (verbal and written)
• Basic computer skills, including proficiency in Microsoft Office Suite
• Organizational and time management skills

Work is performed in a public building environment. Frequently standing for extended periods, with the ability to alternate between standing, and walking throughout the shift. Ability to conduct facility rounds, assist guests, and support building operations and events. Frequently bend, stoop, kneel, reach, push, pull, and climb stairs while performing assigned duties. Frequently use hands and fingers to operate equipment. Ability to read computer screens, printed materials, room diagrams, event schedules, and facility signage.

Hearing and verbal communication to communicate in person, by telephone, and by two-way radio. Lift, carry, push, and move materials, equipment, and supplies weighing up to 40 pounds. Work will include evenings, weekends, and special events based on operational needs. Work is performed in a climate-controlled environment with no hazardous or significantly unpleasant physical conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the key functions of this position.

Responsible for coordinating daily facilities operations to ensure the Union’s event spaces are properly set, facilities are event-ready, and customer and event needs are effectively supported.