Operations Supervisor - Road

Overview

At Flint Hills Area Transportation Agency (ATA Bus), our mission is to build stronger communities and promote equality and opportunity. We plan, manage, and operate public transportation services within the Manhattan and Junction City area. ATA Bus is committed to offering courteous, safe, and reliable service for all riders.

We are hiring a safety-focused, team-oriented, and proactive Operations Supervisor to join our team! This supervisory role is responsible for overseeing daily transit, fixed-route, and paratransit operations. The ideal candidate will have strong leadership skills, a commitment to safety and customer service, and the ability to coach and develop Bus Operators. This position plays a key role in ensuring operational compliance, training, and continuous improvement.

• Lead and supervise Bus Operators and Lead Bus Operators.
• Conduct hiring, training, coaching, and performance evaluations.
• Monitor and improve team performance through observations and feedback.
• Partner with Human Resources on employee relations, investigations, and performance management.
• Promote a culture of safety, accountability, and continuous improvement.

• Oversee daily transit operations, including fixed-route and paratransit services.
• Conduct time point and layover checks to ensure schedule accuracy.
• Investigate and resolve public complaints and incidents.
• Coordinate with Dispatch to ensure route coverage and operational efficiency.
• Assist in planning detours and reroutes due to construction or emergencies.
• Ensure compliance with pre/post-trip inspections and safety standards.
• Monitor all accident and injury investigations.
• Utilize CAD/AVL and Microsoft Office tools to monitor and report on operational metrics.

ATA Bus firmly commits to the communities we serve and our employees. As an equal opportunity employer, we strive for a workforce that reflects our community. No person is unlawfully excluded from employment opportunities based on race, color, sex, religion, national origin, age, disability, sexual orientation, gender identity, pregnancy, genetic information, veteran status, or other protected class.