Service Technician

Position: Service Technician I
Securitas Technology Corporations is a division of Securitas AB, the largest protective services provider in the world with over 370,000+ Securitas Heroes across the world. STC offers a full portfolio of video, access, intrusion, fire and integrated systems and services. As a leading systems integrator and alarm monitoring company, we deliver the SES Difference, serving countless long-term clients with solutions and services that protect their people, customers, and assets.

STC is seeking technically minded individuals possessing experience with low voltage electronics specializing in electronic security solutions. Our teams are responsible for providing service on STC products at customer sites. The position provides customer contact for all post-installation problems on security systems and equipment, as well as, special project work, when needed.

Respond to trouble tickets to ensure application uptime and system performance

Work individually and as a team to diagnose and resolve application issues

Execute preventative maintenance tasks to maximize application availability and identify system faults

Perform routine configuration changes (user permissions, application configuration, etc.)Document all system modifications through a digital change control tracking system

Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience

Perform pre-deployment end to end testing of all upgrades and major modifications

Perform on site installations of software upgrades and major modifications

Minimum Requirements High School diploma required or equivalent

Familiarity installing and troubleshooting low voltage equipment

Strong working knowledge of commercial access control, CCTV, burglary alarm,  intrusion systems, and fire alarms

Strong working knowledge of Microsoft Office Strong written and verbal communications skills

Working knowledge of network communications and IP addressing

Excellent problem solving and analytical skills

Excellent time management skills

Positive attitude and strong work ethic

Certifications in enterprise grade CCTV and Access Control systems a plus

STC offers comprehensive benefits including:

Highly competitive salary

Company training and industry leading certification program

Company Vehicle Company Cell Phone Medical, Dental, Vision, and Life Insurance Company Paid Short Term and Long-Term Disability
401K with 60% Match up to 6% of salary

Paid vacation, holiday and sick time Educational Assistance Exceptional growth opportunities

Wide variety of employee discounts on travel, equipment, and more!

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.