Systems Specialist, Middle School

Manheim Central School District Technology Center - Manheim, Pennsylvania Open in Google Maps

Job : 5958269

Final date to receive applications: Posted until filled

Posted: Oct 13, 2026 4:00 AM (UTC)

Starting Date: To Be Determined

The Systems Specialist is a dedicated and versatile part of the Manheim Central IT team.

In this hands-on role, the systems specialist will provide comprehensive technical support ensuring seamless operation of the diverse technology ecosystem. The ideal candidate thrives in a dynamic educational setting, possesses strong problem-solving skills, and has a passion for empowering users through reliable technology. The primary focus will be on Windows-based systems while supporting a mix of operating systems and specialized hardware, including networking, security, cloud services, and audiovisual equipment.

This position also plays a frontline role in maintaining cybersecurity hygiene across district systems — helping to protect sensitive data, ensure compliance with privacy regulations, and reduce risks through proactive monitoring and secure practices. This position requires physical capability for equipment installation and maintenance, as well as the ability to work collaboratively in a thriving environment.

ESSENTIAL FUNCTIONS:

User Support: Assist students, teachers, and administrators with technology-related issues, including troubleshooting hardware, software, and connectivity problems. Provide patient, clear guidance in person, via phone, or through remote tools to minimize disruptions to learning and operations. Educate users on safe computing practices, phishing awareness, and district security policies as part of daily support interactions.

System Maintenance and Installation: Install, configure, and maintain a wide range of devices and systems, including Windows, Apple, Android, and Linux systems. This includes deploying updates, performing repairs, and ensuring compatibility across platforms. Apply security patches promptly, maintain antivirus/endpoint protection tools, and ensure devices are configured according to district security standards.

Network Maintenance and Installation: Maintain and troubleshoot network infrastructure to ensure reliable connectivity. Key tasks include configuring and monitoring devices like routers, switches, and wireless systems, resolving connectivity issues, supporting security systems, and assisting users with network access. This role requires foundational networking knowledge, problem-solving skills, and the ability to perform basic installations and maintenance. Assist with monitoring firewall, content filter, and wireless security settings.

Escalate suspicious activity or potential breaches to senior staff.

Cloud and Application Management
:
Support Microsoft and Google cloud environments, including user account management, data migration, and integration with educational tools. Assisting users with logins, workflows, and functionality. Apply software updates, patches, and security configurations to maintain system reliability and compliance with data privacy standards. Ensure proper role-based access controls, support multifactor authentication rollouts, and help monitor account activity for anomalies.

Documentation and Training: Keep detailed records of support tickets, inventory, and maintenance activities. Conduct basic training sessions for staff and students on technology use to promote self-sufficiency and security. Participate in regular security awareness training and encourage best practices among staff and students.

Collaboration: Work closely with IT team members, staff, vendors, and school administrators to implement technology upgrades.

Equipment…