HOA​/PM Admin Assistant

Be the go-to support for our HOA & Property Management teams. As our Administrative Assistant, you’ll handle questions, organize files, track key documents, and keep everything running smoothly—all with a warm, solution-focused approach. If you thrive on details and fast-paced variety, this role is for you.

As our Administrative Assistant for HOA & Property Management, you’ll be the calm, capable voice and face that homeowners and tenants rely on. You’ll work side-by-side with our HOA and Property Management teams to support everything from answering questions and resolving issues to organizing digital files and tracking important documents. This is a role for someone who finds joy in the details, thrives in a fast-paced environment, and knows how to deliver warm, solution-focused service every time.

• Be the first point of contact—answering phones, emails, walk-ins, and chat messages with professionalism and positivity
• Keep digital files accurate, organized, and complete
• Monitor shared inboxes and ensure inquiries are handled or delegated and followed up
• Support the HOA management team by preparing correspondence, notices and packets and tracking activities
• Support the Property Management team by monitoring and renewing rental licenses
• Help ensure consistent application of Fair Housing standards and local regulations

You’re the type of person who gets satisfaction from crossing things off a to-do list, jumping in to help, and finding better ways to get things done. You balance people skills with task focus—and you never forget the human side of the work.

• Warm, welcoming, and hospitality-driven
• Exceptionally organized and detail-focused
• Confident managing multiple priorities at once
• Clear and professional in both written and verbal communication
• Comfortable with technology (Outlook, Teams, App Folio a plus!)
• A great teammate who thrives in a collaborative environment

• Experience in customer service, or admin support (preferred)
• Strong organizational and problem-solving skills
• Ability to lift up to 20 lbs.
• Valid U.S. driver’s license
• Ability to pass a background check

At Atwood Management, we’re passionate about people—our residents, our clients, and our team. We know that how people feel matters. That’s why we’re committed to creating a workplace that values your time, your contributions, and your growth.

Here’s what you can expect:

• A collaborative, values-driven team
• Training and tools to help you succeed
• Paid holidays, PTO/ESST and paid vacation
• Health, dental & vision insurance; lifestyle benefits and pet insurance
• Retirement plan with company match
• Opportunities to grow in a dynamic, locally-owned company

Sound like a fit? We’d love to meet you.

Apply today and help us make great places to live—and work.

Atwood Management is an Equal Opportunity Employer