Lead Front Desk Associate

Menari Body Works is a locally rooted holistic day spa based at 121

E. Cherry Street in Mankato, Minnesota. The organization serves the greater Mankato community, offering services focused on client comfort, care, and well-being. As a small, community-oriented business, Menari Body Works values personalized service and strong relationships with clients. Team members work closely together to create a welcoming, professional environment for every visitor. The company offers opportunities for individuals who enjoy client-facing roles and contributing to a positive, service-driven workplace.

The Lead Front Desk Associate is a part-time, on-site role located in Mankato, MN. This role is responsible for managing daily front desk operations, including greeting clients, checking them in and out, scheduling appointments, and answering phone calls and emails.

The Lead Front Desk Associate maintains client records, processes payments, and ensures the reception area is clean, organized, and welcoming. This position also coordinates with service providers to keep the schedule running smoothly, addresses client questions or concerns, and supports basic administrative tasks such as filing and data entry. The lead aspect of the role includes helping guide front desk procedures, assisting with training new team members, and promoting consistent, high-quality client service.

• Client service and communication skills, including a professional, welcoming demeanor and the ability to interact effectively with a diverse client base.
• Organizational and time management skills, with experience handling appointments, multitasking, and maintaining accurate records.
• Basic administrative and computer skills, such as using scheduling software, managing email, and processing payments or point-of-sale systems.
• Problem-solving and conflict resolution skills, with the ability to remain calm, courteous, and solution-focused in busy or challenging situations.
• Previous experience in front desk, reception, or customer service roles, ideally in wellness, healthcare, or personal services environments.
• Ability to work on-site in Mankato, MN, including evenings or weekends as needed, and to stand or sit for extended periods.
• Strong attention to detail, reliability, and integrity when handling confidential client information.
• High school diploma or equivalent required; additional training in administration, hospitality, or related fields is a plus.