Service Advisor

Location:
Mankato, MN

At Sanco Equipment
, we believe a great career shouldn't come at the expense of your personal life.

We're looking for a motivated, customer-focused Service Advisor to join our Mankato team.

If you enjoy working with customers, coordinating repairs, and keeping a busy service department running smoothly, this could be the opportunity for you.

• Serve as the primary point of contact for service customers.

• Open, manage, and close repair orders accurately and efficiently.

• Communicate repair estimates, timelines, and updates to customers.

• Coordinate with technicians, parts personnel, and service management to keep repairs moving.

• Schedule service appointments and manage equipment intake.

• Monitor repair progress and help resolve delays.

• Ensure work orders are accurate and complete before invoicing.

• Build lasting customer relationships through outstanding service.

• Experience in a dealership, service department, or customer service environment preferred.

• Background in equipment, automotive, agricultural, or related industries is a plus.

• Strong communication and organizational skills.

• Ability to manage multiple priorities in a fast-paced environment.

• Basic mechanical knowledge and understanding of repair processes preferred.

• Experience with dealership management or service software is a plus.

• A positive attitude, strong work ethic, and commitment to customer satisfaction.

We offer more than just a paycheck!

Monday–Friday Schedule – NO WEEKENDS!

Work-Life Balance – Enjoy Your Evenings & Weekends

Competitive Pay Based On Experience

Health, Dental & Vision Insurance

Paid Time Off

Retirement Plan

Manufacturer Training & Professional Development

Career Advancement Opportunities

Supportive, Team-Oriented Work Environment

At Sanco Equipment, we're committed to providing our employees with the tools, training, and support they need to succeed.

Whether you're an experienced Service Advisor or have a strong customer service background and want to build a career in the equipment industry, we'd like to hear from you.