Field Service Technician- Mankato, MN

Overview

Pay found in job post. Base pay range: $20.00/hr - $27.00/hr location:
United States/Field based. Department:
Service - Field Service.

Schedule:

Days Monday–Friday, 8am–5pm.

Description:

See responsibilities and qualifications for the role.

Base pay range: $20.00/hr - $27.00/hr

Compensation: $20.00 - $27.00 / hour

Work Schedule: Days:
Monday–Friday;
Time: 8am – 5pm

• Ensure overall customer satisfaction
• Diagnose system problems and make repairs
• Keep customer apprised of progress during maintenance or a down system situation
• Complete machine installations, Engineering Change Notices that affect system upgrades, and Hardware / Software upgrades that may require technical assistance
• Adhere to safety guidelines and policies, complete required Environmental Health & Safety training, timely reporting of any job site accidents
• Other job responsibilities as assigned within scope of position

• Currently enrolled in or completed professional studies in electro-mechanics, electrical engineering, or equivalent work experience
• Certificates in related fields (mechanics, electronics, automation, data processing) preferred

• Excellent customer service and communication skills
• Working knowledge of PCs, Microsoft Office, network navigation, and email
• Logical troubleshooting; ability to isolate problems at PCB or component level
• Ability to work with electric schematics, logic diagrams, mechanical drawings
• AC/DC power distribution, and digital/analog circuitry
• Experience repairing high-speed equipment (e.g., check sorters, mail sorters, currency sorters); ATM or copier repair experience preferred
• 3–5 years of technical field service repair experience preferred
• Valid Driver’s License
• Position focuses on electro-mechanical repair; some PC knowledge optional

• 401(k) with Fidelity – 2.5% base contribution; employer match up to 6%
• Health insurance: 3 medical plans (Blue Cross Blue Shield)
• Paid Parental Leave
• MDLive – virtual doctor and nurse line
• Dental, Vision, FSA/ Dependent Care
• Voluntary Life, Basic Life and AD&D
• Short/Long Term Disability;
  Employee Assistance Program
• Paid Vacation and Sick days;
  Paid Holidays
• Professional development and education assistance;
  Adoption assistance
• Legal and  plans
• Annual Bonus opportunity; internal promotions/career advancement
• Company Vehicle/Insurance (applies to certain positions)

Disclaimer: The statements describe the general nature and level of work and are not an exhaustive list of responsibilities or skills. Glory Global Solutions, Inc. is an Equal Opportunity / Affirmative Action Employer and an E-Verify Employer. Unsolicited resumes are not accepted by Glory. This posting may reference multiple related roles.

Physical Demands and Work Environment: Requires lifting up to 50 pounds; ability to sit/stand for long periods; occasional travel including overnight; driving to customer sites; ability to work at diverse client sites; on-call rotation as needed.