Health Unit Coordinator

Health Unit Coordinator at Mayo Clinic summary:

The Health Unit Coordinator (HUC) provides receptionist, clerical, and organizational support for patient care units, including monitoring and ordering supplies, transcribing orders into electronic medical records, and facilitating communication among patients, visitors, and clinical staff. The role requires strong customer service, interpersonal, and computer/keyboarding skills, adaptability to unpredictable clinical situations, and availability for flexible shifts including nights, weekends, and holidays. Minimum requirement is a high school diploma or equivalent;

HUC vocational training or certification and prior healthcare experience are preferred.

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical:
  Multiple plan options.
• Dental:
  Delta Dental or reimbursement account for flexible coverage.
• Vision:
  Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement:
  Competitive retirement package to secure your future.

The Health Unit Coordinator (HUC) provides organizational, receptionist, and clerical support to patient care units and the health care team. These duties include monitoring and ordering supplies, and may also include transcribing orders to patient electronic medical record and other communication devices. The HUC communicates effectively via a variety of modalities with patients, visitors, and facility staff and plays an integral role in communication across the continuum of care.

The HUC functions as a resource to members of the health care team and is familiar with multiple Mayo Clinic resources. The HUC activities complement the patient care delivery model. The HUC carries out all aspects of the job using good judgment and problem-solving skills, strong interpersonal skills, and assumes responsibility for self-development within the role and participates in continuous improvement activities.

The HUC supports the healthcare team by anticipating and responding to team requests and patient needs.

High school diploma or equivalent required. Successful completion of college, HUC vocational program, or HUC Certification preferred.

Successful completion of college, HUC vocational program, or HUC Certification preferred. Outstanding customer service, interpersonal and organizational skills. Adapts effectively to unpredictable situations within the patient care setting. Availability to work flexible hours, including days, evenings, nights, weekends and holidays. Basic knowledge of computer systems and strong keyboarding skills (i.e., Windows-based applications, LAN use, and intranet/internet use) required.

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives.

Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Keywords:

health unit coordinator, medical secretary, unit clerk, patient care coordination, medical records, electronic medical record, hospital receptionist, clinical support, supply coordination