IT Operations Technician

Overview

Join to apply for the IT Operations Technician role at Epic
.

This position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.

• Monitor the Hosting infrastructure stack as part of Epic Hosting’s central operations; respond swiftly to problems.
• Employ investigative and troubleshooting skills across a variety of tools to identify and resolve routine and complex network, hardware, virtualization, and presentation problems.
• Communicate issues and impact to contacts from healthcare organizations; perform system builds as needed.

• Relocation to the Madison, WI area (reimbursed).
• A history of academic and professional success.
• Exceptional interpersonal, communication, initiative, and leadership abilities.
• Available to work second or third shift hours.
• Eligibility to work in the U.S. without sponsorship.
• COVID-19 vaccination.

• Knowledge of Internet networking protocols and tools like TCP/IP, ping, and trace route.
• Knowledge of Linux, especially Ubuntu, Redhat, or CentOS.
• CompTIA+, CCNA, Network+, or Linux+ certification.
• Knowledge of VMware.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Information Technology
• Industries:
  Computer Networking and Information Technology & Services

We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career, with merit-based compensation, annual raises and bonuses, and stock grants. Healthcare is global, and Epic emphasizes building the best ideas from around the world into Epic software.

As an Equal Opportunity Employer, Epic believes inclusive teams design software that supports quality care for all patients. Diversity, equity, and inclusion are reflected in our principles. See our full non-discrimination statement at