Information Technology Project Assistant; Part-Time

Grade: Intern FLSA Status: Non-Exempt

Safety Sensitive Position: No

Supervisor

Title:

Information Technology Training Coordinator

• Must be currently enrolled in an accredited college or university and actively pursuing a degree in Information Technology, Computer Science, Data Science, Communications, Business Administration, Public Administration, or a closely related field.
• Must possess a valid driver's license and be able to drive in the state of Minnesota.

The position supports technology adoption and implementation projects, with an emphasis on research, process improvement, technology operations, and end-user adoption. This is a part‑time position intended for a college student and may be utilized as an internship opportunity.

Our employees are committed to working in an environment that fosters the core values of the City of Mankato – positive attitude, accountability, respect, teamwork, and integrity. We care about making a positive difference in the lives of others. Our work is challenging and has purpose. We listen and engage with each other and our community. We are empowered and trusted to make good decisions that align with the public service principles and core values.

Our organization is committed to investing and developing each other. We will recognize and celebrate our collective achievements and individual accomplishments.

We take pride in investing in our employees. Our team enjoys a supportive work environment that encourages not only success for the community we serve, but for you as well. Come grow your career with us!

• Supports the evaluation, implementation, operationalization, and adoption of artificial intelligence and emerging technology solutions, including research, testing, documentation, process development, and end‑user support.
• Assists with evaluating, developing, documenting, and supporting technology‑enabled workflows and process improvements using organizational productivity, collaboration, automation, and business application tools.
• Collaborates with IT staff and other departments to support technology adoption and implementation projects.
• Supports specific initiatives, including software research and implementation, AI adoption and integration, and cybersecurity awareness and practices.
• Conducts research‑based support and data analysis to inform project decisions and assess system performance.
• Researches software tools and AI solutions, documenting findings and communicating effectiveness for evaluation.
• Creates basic reports or visualizations, documents data flows, and maintains process documentation.
• Assists with project tasks, tracking milestones, and documenting next steps and outcomes to ensure progress and follow‑through.
• Assists with technical documentation, process support, and development of training materials for technology projects.
• Provides hands‑on technology support, including troubleshooting and end‑user assistance.
• Supports data entry, records maintenance, and other departmental administrative tasks.
• Performs other duties as assigned by IT Department staff.

• Performs physical and mental demands and work environment requirements for this position.
• Attendance during regularly scheduled work hours and outside regular hours as necessary.
• Effective and respectful communication and interactions with other employees, supervisors, individuals from other organizations, and community customers.
• Performs other related work as assigned or apparent.

The above is a general listing of job duties. Essential and non‑essential functions may vary by individual position. Reasonable accommodations may be available for both essential and non‑essential…