Retail Store Representative

Purpose:

Responsible for Field Sales representation for both UNFI distributed programs as well as certain specialty and non-foods “brokerage” categories and brands purchased by the customer directly.

Responsible for analysis of individual stores and groups of stores to support and implement certain programs as determined by the customer and UNFI Account Management

• Collaborate with UNFI Natural and Specialty Category Management in regards to “Neighborhood Marketing”, including assortment, merchandising, and promotional execution with focus on product knowledge and assortment.

• Responsible for Plan-o-Gram integrity.

• Monitors new items for individual stores by utilizing customer systems. Analyzes item movement to recommend changes based on item selling numbers.

• Maintains competitive retail zones, introducing and suggesting new items as cost increase and for specials.

• Assists with the presentation of promotional presentations, and sales programs.

• Responsible for monitoring discontinued items in accordance with customer’s policy.

• Communicates required data regarding the execution of work and represents the company at store level.

• Monitors shelf items including; tags, product rotation, general shelf conditions.

• Monitors shelf pricing to ensure pricing is consistent with system pricing.

• Prepares and provides sales and product analyses to management.

• Consults with store management on cross merchandising opportunities.
  
  Responsible for the effective completion of sales records and reports, and ensures that sales records are accurate.

• Maintains stock reports to ensure appropriate product levels.

• Completes miscellaneous inventory and sales reports as assigned.

• Responsible for establishing and maintaining good public relations with customers, as well as effective working relations with personnel and with management.

• Responds to inquiries in an informed and polite manner. Refers questions as appropriate.

• Follows through on requests for services or products.
  
  Keeps customers well informed of order status.

• Performs other job duties as required

• Valid driver's license necessary.

• Auto insurance levels that meet UNFI requirements.

• Minimum three years of related experience.

• Previous sales or customer service experience helpful.

• System implementation preferred.

• Knowledge of PC software:
  Microsoft Word, Excel, PowerPoint.

• Strong knowledge of UNFI distributed programs and product Facts.

• Understanding of professional sales procedures and customer service.

• Good public relations skills.

• Strong verbal and written communication skills

• Well organized, attention to detail, and able to meet deadlines.

• Ability to plan, organize and coordinate promotional activities and/or special events.

• Able to use computer and related software.

• Frequent local travel.

• Ability to work independently.

• Good judgment is required for this position as there may be times when direct supervision may not be immediately available.

• Daily travel is required and access to a vehicle is necessary.

• Ability to get in and out of the car multiple times per day.

• Drive to and from accounts safely in city, rural, and expressway conditions.

• Ability to set up displays, fixtures, shelving, and products.

• Able to tolerate exposure to store and warehouse conditions including wide variances in temperature, dust, and dirt.

• Ability to lift up to 40 lbs.