Analyst, Credit & Collections - Credit

Tri Mark USA is the country's largest provider of design services, equipment, and supplies to the food service industry. We proudly serve our customers by providing design services, commercial equipment, and food service supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer food service operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after‑sales service capabilities of a national company.

Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values:
Integrity, Customer Service, Accountability, Respect, and Excellence. For more information, please visit:

Why you’ll love it here!

• Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance
• 401k
• Community Service Day
• Spotlight Awards
• National Sales Excellence Awards
• CFSP Prep Certification Program

Position Summary

• The Credit & Collections Analyst reports to the Manager, Credit & Collections.
• Located in Mansfield, MA.
• Full‑Time.
• Hybrid.
• Compensation range: $57,000 - $70,000.

The Credit & Collections Analyst plays a pivotal role in analyzing customer financial conditions, determining credit lines, and addressing accounts receivable issues. This role involves collaborating with internal teams, making informed credit decisions, and continuously improving departmental policies and procedures.

Essential Functions & Responsibilities Credit Analysis

• Analyze credit data and financial statements to assess the risk of extending credit to customers.
• Exercise sound judgment in risk assessment decisions, including terms, credit limits, and payment plans, based on credit reporting, trade references, and customer history.

Contract Management

• Track accounts receivable portions of contracts and ensure compliance with credit requirements and payment schedules.
• Facilitate and assess amendments to credit limits and terms for existing customers.

Communication and Coordination

• Liaise with Sales staff, Project Managers, Sales Managers, Senior Management, and Credit Manager to communicate credit‑related information.
• Act as a liaison between various departments to ensure adherence to credit policies and approvals.

Receivables Management

• Apply payments to customer accounts accurately and in a timely manner.
• Address customer complaints and verify financial and credit transactions through research and effective communication.

Documentation and Reporting

• Ensure timely and accurate filing and release of UCCs.
• Prepare and distribute accounts receivable aging reports to Sales staff and Credit Manager.

Professional Development

• Attend NACM meetings as requested.
• Continuously enhance knowledge and skills related to credit, accounting, and economic principles.

Customer Service and Resolution

• Provide excellent customer service with a sales‑minded attitude.
• Effectively assess, negotiate, and follow up on credit issues to resolution.

Competencies

• Advanced proficiency in MS Office suite and operating systems.
• Strong business acumen, particularly in Accounting and Credit.
• Proficient in interpreting credit reports and analyzing financial data.
• Excellent interpersonal and communication skills.
• Strong interpersonal skills and a customer‑centric approach.
• Ability to work independently, manage a heavy workload, and maintain a positive attitude.
• Detail‑oriented with excellent organizational skills.

Qualifications & Experience

• 2 – 4 years of professional experience, or equivalent Military or practical experience.
• NACM certified.
• Clean credit background.
• Completion of Fair Credit Practices training.
• Experience in food service sales or distribution.
• Corporate contract sales experience.
• Ability to successfully pass a background check post offer acceptance.

The range provided represents the national average pay range for this position and is considered to be a general guideline. Pay for this position will reflect the candidate's unique qualifications and may be higher or lower than the…