Receiving Lead

Warehouse / Entrepôt Full Time Mansfield, MA $19 - $22 USD per hour

Hourly Rate: $21.00–$23.00/hour based on experience
On Site:
Monday – Friday (5:00am – 2:00pm)
Reports to:
Warehouse Manager

Please submit your resume in PDF Format!

Are you passionate about pets?
Love working with a tight‑knit team and keeping operations running like clockwork? Join our Warehouse Team as a Receiving Lead in Mansfield, MA and take ownership of the inbound flow that powers thousands of premium pet products across the U.S. You’ll coordinate deliveries, direct receiving staff, ensure accurate documentation, and keep the dock running safely, efficiently, and on schedule.

Hagen Group is a trusted, family‑run business with over 70 years of experience, founded in 1955 in Montreal. With U.S. operations headquartered in Mansfield, Massachusetts, and a global presence, we’re known for our commitment to innovation, quality, and nutritional excellence. Our aim remains simply to improve the lives of pets, who in turn improve our lives every day.

• Lead daily receiving operations, including scheduling inbound deliveries and prioritizing workload
• Verify accuracy of incoming shipments against packing lists, BOLs, and purchase orders
• Oversee unloading, staging, and put‑away processes to ensure timely and efficient product flow
• Ensure proper use of RF scanners and accurate system updates
• Train, coach, and support receiving team members
• Monitor receiving accuracy and productivity metrics; escape discrepancies when needed
• Communicate effectively with purchasing, inventory control, and warehouse leadership regarding issues or delays
• Maintain a clean, safe, and organized receiving dock area
• Assist with cycle counts and inventory investigations as required
• Ensure all safety protocols and SOPs are followed at all times

• 2+ years of warehouse experience; receiving experience strongly preferred
• Prior lead or team‑leadership experience is a strong plus
• Strong understanding of receiving processes, documentation, and inventory systems
• Experience using RF scanners and warehouse management systems (WMS)
• Ability to operate forklifts, pallet jacks, and other warehouse equipment (certification preferred)
• Strong communication, multitasking, and problem‑solving skills
• Ability to lift up to 50 lbs and work in a fast‑paced environment
• Reliable means of transportation to and from the job site

The individual selected must meet employment eligibility compliance, complete a background screening, have a reliable mode of transportation, and meet the physical requirements of the position.

• Comprehensive health, dental, and vision insurance
• Company‑paid life insurance, short‑term and long‑term disability
• 401(k) plan with company match
• Pet insurance and legal assistance coverage
• Generous paid time off and holiday schedule