Office Professional

Mr. Rooter Plumbing’s proven systems make it easy for our plumbers to achieve their goals, whether financial, professional and/or personal. Mr. Rooter implements our Code of Values of Respect, Integrity, and Customer Focus while having Fun in the Process, making it a place you will be proud to work for.

If you are looking to take your career to the next level, you have the desire to learn a system that helps you become the best in the industry, and you have the grit and persistence to make things happen, we want you!

• Process inbound customer calls with the goal to book service appointments
• Perform outbound customer calls as needed to follow-up, reschedule appointments, etc.
• Maintain communication with Mr. Rooter Plumbing Service Professionals to maintain efficiency.
• Dispatch Mr. Rooter Plumbing Service Professionals to customer locations
• Customer invoice administration

You will be asked to perform office/clerical duties to ensure internal paperwork is processed correctly, phone calls are answered timely, customers are communicated with efficiently, and Mr. Rooter Plumbing Service Professionals are effectively dispatched to customer locations.

• Able to lift 25lbs
• Customer-focused attitude
• Proficiency to navigate tablet-based technology
• Professional appearance and personality
• Positive attitude with a desire to learn with the best
• Team player who can work independently

High school diploma or general education degree (GED) and a minimum of one year work experience and/or training: or equivalent combination of education and experience