Account Manager

Account Manager

Full-time, on-site position based in Mansfield, OH.

A locally owned, family‑operated insurance agency seeking a dedicated Account Manager. Offers a broad range of personal and commercial insurance solutions through partnerships with well‑established insurance carriers. With a strong focus on personalized service and long‑term client relationships, the organization is known for its customer‑first approach within the local community.

• Build and maintain client relationships while ensuring insurance needs are met efficiently and accurately.
• Evaluate client requirements, recommend appropriate policies, manage renewals, and deliver exceptional customer service.
• Coordinate with insurance carriers and internal teams while maintaining accurate client records.

• Strong customer service and client relationship management skills.
• Experience with sales and consultative selling techniques.
• Excellent communication, problem‑solving, and organizational abilities.
• Ability to assess insurance coverage needs and recommend suitable products.
• Knowledge of insurance policies and industry practices preferred.
• Proficient in computer systems and related software with strong attention to detail.
• Licensed in applicable insurance lines or willing to obtain licensure.
• Prior experience in insurance, sales, or account management is a plus.