Cashier, Retail

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Greeting, engaging, and assisting customers actively and visibly.
• Processing customer transactions quickly, accurately, and efficiently.
• Understanding and operating the Point of Sale (POS) system, handling various tenders such as cash, checks, credit, debit, SNAP EBT, WIC, rain checks, loyalty offers, coupons, and checkout procedures per company policy.
• Adhering to company limits on cash shortages/overages and working to control loss honestly and effectively.
• Following guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
• Reporting pricing discrepancies to the Scan Coordinator.
• Following policies for postage stamps, gift cards, and coupons.
• Staying current with advertisements and promotions.
• Adhering to food safety regulations and safety procedures.
• Identifying unsafe conditions, accidents, or issues and notifying management.
• Inspecting equipment and reporting repairs needed.
• Creating a welcoming environment, assisting customers with product questions.
• Complying with all laws and company policies.
• Working cooperatively in high-paced, stressful environments.
• Managing conflict calmly and cooperatively.
• Acting with honesty and integrity regarding customer and business information.
• Following directions and seeking help when needed to resolve issues.
• Supporting minors, individuals with special needs, and older adults.
• Performing essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer service experience
• Effective communication skills
• Basic math skills (counting, addition, subtraction)

Desired Previous Job Experience:

• Customer service experience
• Experience as a Bagger or Courtesy Clerk

About Us

From a small Cincinnati grocery store over a century ago, Kroger has grown into the nation's largest grocer with nearly 2,800 stores across 35 states. We pride ourselves on diverse teams passionate about food and people, with a focus on innovation and creating memorable experiences for customers and communities.

We value people and aim to provide the resources for your success both at work and in life. Whether seeking part-time work or a new career, apply today to join our Kroger family!

What You’ll Receive From Us

We offer comprehensive benefits to support your well-being, including:

• Healthcare coverage (medical, dental, vision, prescriptions)
• Flexible scheduling with paid time off and holidays
• Emotional and financial support through Employee Assistance Program and Goldman Sachs Ayco
• Associate discounts on various purchases
• Up to $21,000 in tuition reimbursement
• Opportunities for growth through training and career pathways

For more info, visit our Benefits Page!

• Entry level

• Part-time

• Other

• Dairy Product Manufacturing

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