Records Officer

Records Officer – 6-Month Contract (Inside IR35)

Mansfield, Nottinghamshire (Hybrid Working: minimum 3 days per week onsite following initial training period on 5 days per week onsite)

We are currently supporting a Public Sector organisation in the search of a Records Officer
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This is an excellent opportunity for an experienced records management professional to play a key role in supporting information governance, records lifecycle management, and customer service delivery within a regulated environment.

As a Records Officer, you will be responsible for delivering an efficient and compliant records management service, supporting both operational and statutory requirements. The role involves managing physical and electronic records, conducting detailed information searches, supporting information requests, and ensuring records are retained, stored and disposed of in line with legal and organisational requirements.

• Deliver an effective records management service, including retrieval, tracking and return of physical records, files and maps.
• Conduct accurate and comprehensive records searches to support business activities, customer enquiries and statutory information requests.
• Support Freedom of Information (FOI) and Subject Access Request (SAR) processes.
• Provide guidance and support on electronic document and records management systems (EDRMS).
• Maintain high standards of information governance and data quality.
• Manage records retention schedules, disposal activities and data migration exercises.
• Build strong working relationships with internal and external stakeholders.
• Deliver excellent customer service and respond effectively to service requests.
• Maintain secure records storage facilities and oversee physical record movements.
• Support continuous improvement initiatives and compliance with health and safety requirements.
• Experience in records management, information management or document control.
• Understanding of records lifecycle management and information governance principles.
• Knowledge of data protection requirements and handling sensitive information securely.
• Experience conducting records searches and providing accurate information to customers and stakeholders.
• Strong customer service and stakeholder management skills.
• Experience using Electronic Document and Records Management Systems (EDRMS).
• Ability to manage multiple priorities and work accurately with attention to detail.
• Physically capable of working at height and handling heavy loads where required.
• Experience with in a government, public sector or regulated environment.
• Exposure to Freedom of Information (FOI) and Subject Access Requests (SAR).

Please note:

• A minimum of 3 days per week onsite in Mansfield is required, with the remainder worked remotely, subject to business needs.
• An initial training and onboarding period will require attendance in the office 5 days per week for at least the first month
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• Candidates must be able to reliably commute to and work from the Mansfield office location.

• Inside IR35 contract.
• BPSS clearance will be required.
• We welcome applications from candidates of all backgrounds and are committed to fostering an inclusive and accessible recruitment process.

15th July by 1pm.

If you have experience in records management and are looking for your next contract opportunity, we'd like to hear from you.