Order Processing Administrator

EXCLUSIVE NETWORKS | Introduction Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization.

Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit  Exclusive Networks, we are passionate about making a difference. That means delivering the best to our ecosystem, shaping a prosperous and trusted digital world, and helping our people to realize their full potential.

Our benefits include:24 days holiday plus Bank holidays, increasing with service

Your birthday offPaid Volunteer day Hybrid Working Health care scheme 5% Matched pension scheme

Beer fridge Friday and quarterly social events

Cycle to work scheme

Free parking

Enhanced maternity and paternity leave and more…DUTIES AND RESPONSIBILITIES | About the role

We are looking for an Administrator to join our Operations team in either Alton, Hampshire or Mansfield, Nottinghamshire. This is a process driven role that requires a high level of attention to detail, working in a busy, high-volume environment. As the Administrator you will be raising sales orders, placing purchase orders and relevant documents, and liaising with internal and external teams.

As the Order Processing Administrator, you will:

Raise sales orders from quotes and placing purchase orders with our vendors

Ensure all licenses, support, professional services, and training SKUs are receipted in and fulfilled out within required time frames and all relevant documentation is forwarded to the necessary parties.

Resolve any order queries/ issues ensuring minimal delay and impact on our clients.

Build and maintain positive working relationships with both internal & external clients

Know when to progress issues up the chain of management to ensure a satisfactory and timely conclusion.

Any other reasonable duties which may be required by management from time to time

The ideal Order Processing Administrator will:

Previous administration or customer service experience

Be proficient in Microsoft office (Word, Excel & Outlook) and have an excellent analytical and numerical skills with a good eye for  personable with strong and effective written and verbal communication skills

Work well under pressure within a team and the ability to be able to prioritise with good time management

Be willing to take on colleagues’ tasks when the need arises, and to provide cover during periods of absence or peak periods.

QUALIFICATIONS AND EXPERIENCE | About youThe ideal Order Processing Administrator will:

Previous administration or customer service experience

Be proficient in Microsoft office (Word, Excel & Outlook) and have an excellent analytical and numerical skills with a good eye for  personable with strong and effective written and verbal communication skills

Work well under pressure within a team and the ability to be able to prioritise with good time management

Be willing to take on colleagues’ tasks when the need arises, and to provide cover during periods of absence or peak periods.

WHO ARE EXCLUSIVE NETWORKS? | Why work for usWe are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website  are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers.

We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please  to review our Diversity and Inclusion Policy for further information.

We care about your data: please  to read our Recruitment Data Protection Policy prior to applying, and therefore sharing your data with us.

If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.
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