Customer Service Advisor - Temporary

Job in Mansfield, Nottinghamshire, NG18, England, UK

Listing for: TurnerFox Recruitment

Seasonal/Temporary, Contract position
Listed on 2026-06-05

Job specializations:

Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM

Salary/Wage Range or Industry Benchmark: 12.71 GBP Hourly GBP 12.71 HOUR

Customer Service Advisor - Temporary to Permanent Opportunity

Location: Mansfield
Hours: Monday to Friday, 8:30am - 5:30pm
Start Date: 18th June
Contract: Ongoing Temporary Assignment with Potential for Permanent Employment

We have an exciting opportunity for an experienced Customer Service Advisors to join a busy and friendly customer support team in Mansfield. This is a fantastic role for someone who enjoys helping customers and is looking for a position with no sales targets or cold calling.

Working on behalf of a popular online retailer, you will be responsible for handling customer enquiries via telephone, email, live chat and a ticketing system, ensuring a positive customer experience at all times.

Key Responsibilities:

Responding to customer enquiries via phone, email and live chat
Managing customer requests through a ticketing system
Resolving customer issues efficiently and professionally
Maintaining accurate records of customer interactions
Delivering excellent customer service across all communication channels

What We're Looking For:

Previous customer service or call centre experience
Excellent written and verbal communication skills
Experience using ticketing systems, ideally RE:

Amaze or Freshdesk
Strong IT skills and the ability to learn new systems quickly
Reliable and committed, with the ability to complete the full temporary assignment
A positive and professional approach to customer service
Ideally no holidays throughput Jully and August

Why Apply?

No sales or cold calling involved
Friendly and supportive team environment
Immediate start available
Potential permanent opportunity for the right candidate

Interested?

Apply today with your CV or contact Turner Fox Recruitment on (phone number removed) for more information.

Unfortunately, due to the high volume of applications, we are unable to provide individual feedback. If you have not heard from us within 3 working days, please assume your application has been unsuccessful on this occasion.