Customer Service Representative

Customer Service Advisor – Start Your Career With Us!

Looking to kick-start your career in a fast-paced, supportive team? We’re on the lookout for confident, organised, and friendly people to join us as Customer Service Advisors right here in Mansfield.

We are industry experts in aerial installations and digital services, delivering high-quality solutions to customers across the UK – and you could be part of that journey.

If you enjoy helping people, love being busy, and want real career progression – this could be the perfect role for you

What You’ll Be Doing

Be the first point of contact for our customers

Answer inbound calls and help solve customer queries

Book jobs quickly and accurately into our system

Keep customer records up to date

Work closely with different teams to get things done

Provide updates and keep customers informed

Escalate anything urgent when needed

What We’re Looking For

Great communication skills and a confident phone manner

Good organisation and attention to detail

Comfortable using computers and systems

Able to stay calm when things get busy

A positive attitude and willingness to learn

No CRM experience? No problem – full training is provided!

About You

* Friendly and approachable

* Reliable and hardworking

* A real team player

* Able to use your initiative

* Motivated to grow and develop

The Details

Based in Mansfield

Full-time role, including weekends

Work from home after training & probation

Company equipment provided

What You’ll Get

 * £12.71 per hour + bonus (realistic OTE!)

* Company pension

* Free on-site parking

* Canteen facilities

* A fun, supportive working environment

Why Join Us?

This isn’t just a job – it’s a place to build a career. Join a growing company at the forefront of aerial and digital service solutions, where your hard work is recognised and real progression is possible