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Welfare Benefits Advisor - Hybrid & Client Support
Job in
Mansfield, Nottinghamshire, NG18, England, UK
Listed on 2026-08-20
Listing for:
Citizens Advice BANES
Full Time
position Listed on 2026-08-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Citizens Advice North Nottinghamshire is seeking a Caseworker to join the Welfare Benefit Team. This hybrid role will involve helping clients face to face in Mansfield and Worksop, by phone, email and other channels, providing accurate welfare benefit advice.
You don't need a welfare benefit background; we value customer service experience and the ability to deal empathetically with clients. The role supports clients through stressful times and aims to ease financial burden with clear, high
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