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Frontline Customer Experience Advisor
Job in
Mansfield, Nottinghamshire, NG18, England, UK
Listed on 2026-08-21
Listing for:
NAPIT Group
Full Time
position Listed on 2026-08-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
NAPIT Group in Mansfield is seeking a motivated Customer Service Advisor to help manage inbound calls, chats and emails, delivering a high level of service to members and the public. You will work with cross-functional teams to maintain knowledge of NAPIT policies and procedures, contributing to a positive Net Promoter Score while handling queries efficiently in a fast-paced environment.
The role requires strong communication, accuracy and a willingness to learn, with 37 hours per week, Monday
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