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Customer Correspondence Manager

Job in Mansfield, Nottinghamshire, NG18, England, UK
Listing for: The Coal Authority
Contract position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 38000 - 48000 GBP Yearly GBP 38000.00 48000.00 YEAR
Job Description & How to Apply Below

Customer Correspondence Manager
- Fixed Term Contract to December 2027

Help customers get the answers that matter.

Customer Correspondence Manager

Mansfield | Hybrid Working

At the Mining Remediation Authority, our work improves lives, protects communities and supports the environment.

We're looking for a talented communicator to lead the handling of complex customer enquiries, complaints and stakeholder correspondence.

If you're skilled at untangling complex issues, writing clear responses and building trust through great customer service, this could be the role for you.

You'll work with colleagues across the organisation to resolve issues, improve customer experience and help shape how we engage with the people and communities we serve.

The Customer Correspondence Manager
- Fixed Term Contract to December 2027 position in the Management & Operations, Sales field is open for applications.

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