Witness Care Officer

Witness Care Officer

Location:

Mansfield House

Business Area:
Criminal Justice

Department: J - Criminal Justice Department

Rank: N/A

Grade: 4

Salary: £31,749 - £35,772

Part/Full Time:
Full Time

Hours per Week: 37

Additional

Working Conditions:

Flexi-time

Type of

Contract:

Fixed Term

Duration of Post if not Permanent: 12mths

Vetting Level

Required:

RV

Help bring offenders to justice and empower victims and witness.

We're looking for two passionate individuals to join the team as Witness Care Officers on a 12-month fixed term basis, providing a vital support to victims and witness throughout their cases. In this rewarding role, you'll deliver updates and information in line with legislation, ensure individuals are aware of the services available to them and help cases progress smoothly and effectively.

• Supporting and guiding victims and witness relating to their cases.
• Regularly contact witness ensuring they are ready and attend hearing/hearing outcomes.
• Processing information and written/verbal enquiries accurately on computer databases.

• Experience displaying empathy to distressed customers in a confidential setting.
• Excellent communication and interpersonal skills at all levels, including negotiation and influencing positively.
• Problem solving skills using information gathered and analysed from various sources.

At Leicestershire Police, we want to create an environment that puts people first, so you feel supported in everything you do. We have a range of available to all our employees.

Final date to receive applications on Sunday 6th September 2026 at 23:55.

At Leicestershire Police it's not just patrolling the streets. Just as important as our uniformed officers is our dedicated team of professional and support staff working behind the scenes. It's these skilled people, people like you who contribute to the policing of Leicestershire.

We value diversity and inclusion and encourage applications from underrepresented and neurodiverse backgrounds, so that we can truly reflect the communities that we serve in.