Medical Receptionist

Major Oak Medical Practice in Edwinstowe, Nottinghamshire

Immediate start

25 hours/week. Working hours between 08.00and 18.30 Monday to Friday (shift pattern)

To commence as soon as possible

We are looking for a Medical Receptionist to join our busy team.

The successful candidate will be keen to learn and develop, with strong customer service, communication and organisation skills. Experience of using Systm One clinical system is essential.

Salary is dependent on experience and skills.

For further information on this vacancy please contact Mrs Jacquie Mikhail, Practice Manager, Tel  e-mail:

Duties will include but not be exclusive to:

• Registering new patients
• Processing Repeat Prescriptions in accordance to Practice Protocols
• Process appointment requests for patients by telephone and in person.
• Deal with visits requests
• Customer Service i.e. meet and greet and attending to phone enquiries
• Scanning patients clinical documents/letters
• Photocopying and filling medical reports
• Processing and distributing incoming (and outgoing) mail
• Covering colleagues in event of sickness and shortage
• Covering reception during the Extended hours openings in a rota basis
• Booking community Phlebotomist

Salary is dependent on experience and skills.

Please refer to the job description and person specification documents for more details.

We are based in Edwinstowe which is a picturesque historic village in the heart of Sherwood Forest, the home of Robin Hood! It is famousof the 800 years old Major Oak in the heart of Sherwood Forest. The village has excellent route connections with Nottingham, Mansfield, Newark, A1 & M1.

7200 list size with 3 GP Partners, Clinical Pharmacist, Nurse Prescriber, Practice Nurse, GP Assistant, First contact Physiotherapist, Social Prescribers, Phlebotomist, Acute Home Visiting Team and supportive admin and reception teams

Training Practice

Part of Sherwood PCN

Working in partnership with proactive Patient Participation Group (PPG)

Services we offer:
Minor Surgery, minor injuries, Joint injections, Family Planning, Nurse Led Chronic Disease Management, Warfarin Management, DMARDS, Shared Care Treatment, travel clinic, Group Consultations etc.

CQC rated Good

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the Practice Team and project apositive and friendly image to patients and other visitors, either in person orvia the telephone.

Please see full details in the attached Job description document.

• Good standard of general education
• GCSE Mathematics - grade A to C
• GCSE English - grade A to C
• Word Processing/Information Technology

• Practical experience of working with others
• Experience of working within a General Practice office
• Experience of using Systm One
• Practical experience of computerised recording systems
• Experience of using own initiative

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.