Operations Manager

Vercity are currently recruiting for an Operations Manager (Soft Services) at one of our flagship SPV projects supporting 3 hospitals in Nottinghamshire.

Based at primarily at King’s Mill Hospital with occasional travel to Newark Hospital and Mansfield Community Hospitals this role is a key position within the SPV ensuring that a combination of 12 separate services are delivered effectively, to satisfy the contract and Board requirements.

The successful candidate will be experienced in the management of complex soft service contracts within a healthcare setting, and ideally in an SPV / PFI, to join our established team and report to the project General Manager.

• Ensuring the contractual delivery of complex soft FM services
• Understanding problems and able to evaluate and communicate solutions options
• Ensuring contract compliance and accurate, contemporaneous record keeping
• Assurance, audit, monitoring and governance
• Regular contract reporting and understanding and delivering on contract KPIs
• Contractor Management and Communications

• An effective and pragmatic communicator who can engage effectively with service providers while holding them to account where necessary
• A pragmatic problem solver who is seen on site, ensuring effective delivery
• Experienced in evidence-based compliance and audit in a complex contractual environment
• Experience of the management of soft services in a complex contractual environment within a healthcare / hospital setting
• Great stakeholder management and communications

• The opportunity to extend your experience within a recognised market leader
• Working with an experienced, engaged and established team
• Working in an organisation that values you and your personal, professional development
• Competitive salary and benefits package including an enhanced, non-contributory pension scheme

For more information, detailed job description and a confidential discussion on this superb opportunity, apply now.