Enclosing Operator

The Enclosing Operator supports the safe, accurate and efficient running of the Mansfield outbound production operation.

Job title:

Enclosing Operator

Job Description:

The Enclosing Operator supports the safe,accurate and efficient running of the Mansfieldoutbound production operation. The role focuses on operating and supporting enclosing and finishing equipment, completing quality checks,maintainingaccurateproduction records, and helping the team deliver mail packs to customer requirements and agreed service levels.

Working Hours:
Rotating Two-shift pattern: 6:00AM to 2:00PM and 2:00PM to 10:00PM.

Responsibilities

• Operate and support enclosing and finishing equipment, including CMC mailing machines, Bowe Fusion mailing machines, pressure sealers, foldingequipmentand consolidators where trained andauthorised.

• Set up work in line with the job specification, production schedule, workinstructionsand site quality controls.

• Carry out start-up, in-process and end-of-job checks to confirm the correct documents, inserts, envelopes, postageformatsand job counts are being used.

• Monitor machine performance throughout the run and escalate jams, recurring faults, qualityissuesor downtime promptly to the Team Leader, Engineering or Planning as appropriate.

• Complete production paperwork, system updates, reconciliationrecordsand handover notes accurately and on time.

• Carry out routine operator maintenance, housekeeping and cleaning tasks to keep equipment and work areas safe,organisedandproduction-ready.

• Support consumable stock checks and highlight shortages of envelopes, paper, inserts,labelsor other production materials before they affect output.

• Work flexibly across the production area to support workload, service level requirements,overtime and cross-training needs.

About You

• Enclosing machine experience - essential

• CMC mailing machine experience - desirable

• Experience in print, mail, fulfilment, production,manufacturingor a similar fast-paced operational environment is desirable.

• Good attention to detail with the ability to follow written work instructions and verbal direction accurately.

• Confident with basic computer use, production recording and job tracking systems, or willing to learn.

• Able to work as part of a team and communicate clearly during handovers, downtimeescalationsand quality checks.

About Capita Intelligent Communications (CIC)

Capita Intelligent Communications (CIC) is a leading provider of secure communications, mailroom, scanning and document management services. Working with major public and private sector organisations, we help millions of customers receive the right information, at the right time, through the right channel. Combining innovative technology, operational excellence and a commitment to quality, our teams deliver critical communications services that organisations rely on every day

What’s in it for you?

• A competitive basic salary (£30,000)

• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave

• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice

• Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more

• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology

• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

Unlock Your Potential with Capita

At Capita, your career can take you wherever your ambition leads. You’ll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering endless opportunities to expand your skills, explore new paths, and advance your career.

Join us and discover a career with purpose. #Careers With Purpose

Now hiring across capabilities in Capita Intelligent Communications. Equal opportunities in recruitment and disability-confident employer.

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