Senior Account Manager

Senior Account Manager – Global Account, Performance & Social Channels

We are looking for a Senior Account Manager to support a key global account across performance and social channels. This fast‑paced role combines strong client service fundamentals with a clear understanding of how social channels work in practice.

• Act as the day‑to‑day contact for client stakeholders, ensuring clear communication and expectation management.
• Build strong relationships by understanding client priorities, challenges, and ways of working.
• Coordinate organic and paid social activity, including influencer and creator management.
• Oversee projects from brief to final delivery, keeping timelines, approvals, and workflows on track.
• Collaborate with creative, studio, digital, insight, and production teams to deliver socially relevant, on‑brand work.
• Maintain documentation, schedules, and status reports to keep everyone aligned.
• Support the Account Director with estimates, scopes, budgets, and financial tracking.
• Stay ahead of platform updates, emerging behaviours, and best practices to inform recommendations.

• Extensive account management experience in a client‑facing role within an agency setting.
• Solid understanding of how social content is made, adapted, and delivered across channels.
• Knowledge of performance‑driven social media marketing or digital marketing.
• Strong organisational discipline and ability to manage multiple deadlines.
• Experience coordinating diverse teams to deliver for multiple stakeholders.
• Confidence in communicating social requirements clearly and without jargon.
• Calm, solutions‑focused approach in fast‑moving situations.
• Attention to detail and pride in delivering high‑quality output.

Not Applicable

• Salary
  :
  Competitive
• Working Hours
  :
  Monday to Friday, 9am‑5.30pm
• Hybrid Working
  : 2 days based in the Chiswick office, 1 day per week in the Mansfield office, 2 days at home
• Free parking

Employment type:

Full‑time

Job function:
Marketing

Industries:
Marketing Services