Quality Manager

From a small family business to a multi-billion dollar global company, Sonoco has been changing the face of products and packaging since 1899 — all while keeping the heart of “People Build Businesses” alive.

Our talented people are at the core of our growth, constantly reinventing the Sonoco wheel with brilliant solutions every year. Today we are a world leader in global packaging solutions with diversified operations in over 45 countries. We're extremely proud of our portfolio of brands, our achievements in sustainability and industrialisation and the groundbreaking work accomplished by our people.

Within the corporate policies and local initiatives, the jobholder is responsible for all quality related elements in the manufacturing process and regarding customer relations. The role is central to drive the site’s continued strong improvement in the key areas of customer satisfaction, development and compliance of food safety and hygiene standards, management systems, quality planning, & cost of non-quality reduction. Taking active part in the definition of the strategy for the plant and as a member of the plant management team, he/she sets the main goals the department must achieve in line with targets set from the regional and divisional teams.
** Principal Accountabilities
** Ensuring the transition to a risk base Quality control plan in line with the European quality control plan
* FMEA fully updated to have a concise approach to a core business documentation flow detailed by the circular interactions between FMEA  control plan  standard settings  procedures & work instructions  training plan  auditing / concerns  problem solving  FMEA.Building links with customer, suppliers, and other departments in the plant.  Ability to review customer quality standards and ensure these are reflected and implemented with our manufacturing standards.

Building a newly established Quality team in line with the new business organisation and shift patterns.
** Leadership and decision making
*** Sets the main objectives of the quality department.
* As a plant management team member, takes part in business planning, ensuring a good and proactive communication with other department managers, and considering various strategic issues.
** Customer service
*** Maintains excellent working relations with Customers (Internal & External).
* Develops plans & drive improvements in Customer satisfaction.
* Manages the interface between customer quality functions and develops long term quality improvement plans with key customers.
** Analysis and problem solving
*** Deals with all the problems related to the team or quality issues and finds accurate and efficient solutions.
* Takes ownership of the site 4C problem solving process, ensuring a common approach is followed at all times and that 4C projects are progressed in a timely manner & any need for support is escalated.
* Analyses procedures, results and needs and undertakes the relevant actions to increase organisation quality performance.
* Resolves supplier problems and supplier quality improvement programmes.
* Manages trials.
* Controls legal responsibilities with regards to materials and procedures.
** Management of the plant quality systems
*** Implement the quality roadmap as defined by Sonoco.
* Lead all quality activities by detailing and deploying the annual quality improvement plan.
* Develops quality plans to support both new product development and existing manufacturing processes.
* Supports the manufacturing teams in the development and utilisation of SPC.
* Drives continued improvements in general cost of non-quality reduction.
* Leads the ongoing development of the QMS.
* Manages the transition from BRCGS to FSSC 22000 GFSI standard for Food Packaging, including the HACCP annual review for the site.
** Safety
* ** Always comply with Sonoco EHS policy and statutory requirements.
* Ensure that all activities are carried out in accordance with all applicable safety procedures.
* Practice safe working techniques in all that you do.
* Support the business with any safety related initiatives and programs.
* Support the business with carrying out safety observations and discussions with…