Tesco Colleague Jubilee Extra
Listed on 2026-06-03
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Retail
Retail Associate/ Customer Service, Customer Service Rep
Availability Window
We would like you to be available during the following periods. Your contracted hours will be scheduled within these times.
- Sun: 12:00 – 16:00
- Thu: 16:30 – 22:00
- Fri: 15:30 – 22:00
Employees receive a minimum of 16 guaranteed hours per week, with opportunities for fewer hours (minimum 12).
PayTesco colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location.
Responsibilities- Help to serve shoppers better every day.
- Meet great people, learn new things and be part of a specialist, diverse team.
- Know your customers and serve them with passion and pride; give great natural service.
- Be passionate and knowledgeable about the products and services within the store.
- Work across the store in service, picking and replenishment areas as required.
- Apply training to work safely, effectively and serve customers brilliantly.
- Make decisions that are right for customers, delivering routines that meet needs at the right time.
- Participate in seasonal, community and charity events, creating an inclusive atmosphere.
- Understand store performance and collaborate to drive service, sales, reduce waste and shrink, and deliver profit.
- Handle products with care to maintain quality and ensure they reach customers in best condition.
- Live values, make everyone feel welcome and always follow policies.
- May be required to accept deliveries into the store.
- Greet customers with a smile, serving them with pride.
- Build rapport with customers so they leave the store having experienced a great shopping trip.
- Take initiative and make decisions that benefit customers.
- Work well with team, communicate openly.
- Build relationships with colleagues to create team spirit, celebrate success.
- Be on work on time, well presented, brand ambassador.
- Passion for delivering great service.
- Ability to build rapport with customers.
- Initiative and decision making.
- Teamwork and communication.
- Reliability: on time, well presented.
- Previous work experience is not required but a willingness to learn is essential.
We are proud to be a Disability Confident Leader and committed to providing a fully inclusive and accessible recruitment process.
Employees must be 18 or older; those working before 6:15 am or after 9:45 pm, or in certain areas such as warehouse, bakery, or driving, must be over 18. School leavers must meet age requirements.
Applicants from all backgrounds are welcomed.
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