Weekend Duty Worker YMCA Housing

Looking for a weekend only, part-time role where no two days are the same?

We're looking for a friendly, reliable and caring people to join our Supported Housing team, helping young people aged 16-24 who live in our accommodation in Mansfield and Ashfield

You don't need previous housing experience. If you've got the right attitude, we'll provide the training and support to help you succeed.

Job Title: Housing Duty Worker

Location: YMCA Mansfield, Commercial Gate, Mansfield, NG18 1EU

Hours: 23 hours per week Saturday to Sunday on a 2 week rolling rota.

(We also have full time contracts of 37.5 hours per week Monday to Friday working on on a 3 week rolling rota available at both location!)

Please see further down for full details of the shift patterns.

As a Housing Duty Worker, you'll help keep our building running smoothly and be one of the first people residents see when they need support.

• Welcoming residents and visitors
• Answering questions and helping people find the support they need
• Monitoring CCTV and building security
• Issuing keys and dealing with lost keys
• Reporting incidents and keeping records up to date
• Supporting fire safety checks
• Helping maintain a safe, clean and welcoming environment

Most importantly, you'll be a positive presence for the young people living with us and help them feel safe, supported and respected.

You might be perfect for this role if you:

• Enjoy working with people from different backgrounds
• Stay calm under pressure
• Are confident dealing with difficult situations
• Can work independently as well as part of a team
• Have good common sense and use your initiative
• Are reliable, honest and trustworthy
• Want to make a real difference in people's lives

Previous experience in housing or support work is helpful, but it's not essential.

We welcome applications from people looking to start a career in housing with previous experience in youth work, support work, customer service, security, care, hospitality or similar roles – previous experience of working or helping others is highly beneficial,

What matters most is your attitude, willingness to learn and commitment to helping others.

We have full-time and part-time roles available:

• 7:00am - 3:00pm
• 3:00pm - 11:00pm
• 11:00pm - 7:00am

• 11am - 11pm
• 11pm - 11am

We're driven by our core values and we look for these in every member of our team:

• We Seek Out – We're always looking for ways to do better.
• We Welcome – We include, respect, and support everyone.
• We Inspire – We believe in every person’s potential.
• We Speak Out – We advocate for what's right.
• We Serve Others – We act with compassion and purpose.

These values are more than just words—they shape how we work, lead, and serve.

Everything we do is inspired by our ambition that every child and young person we support:

• Builds the relationships that help them discover who they are
• Develops the skills and confidence to shape their own life
• Learns how to connect with and contribute to the world around them

You will play a vital role in achieving this mission.

We value your commitment and relentless dedication and have crafted a package of health & well-being benefits.

Here's some of what you can expect:

• 23days annual leave (plus bank holidays), increasing to 28 days with service
• Funded training, qualifications & career progression across YMCA services
• Quarterly Campfires - celebrating our impact across the organisation
• Wellbeing package (after passing probation): 24/7 GP access, health/dental cashback, Employment Assistance Programme
• Discounted YMCA childcare & holiday clubs
• £500 refer-a-friend bonus

We offer the following…