Medical Records Specialist

Our Mission:
Honoring People

Our Values:
Integrity, Compassion, Curiosity, and Helpfulness

The Medical Records Specialist is responsible for various medical records and

administrative functions for the parent and branch offices that ensures Home Health Federal Conditions of Participation requirements for provider orders have been met including information that is complete and appropriately documented in compliance with Federal and State requirements and company policies and procedures This position reports to the Compliance Manager.

SCHEDULE

• Full time, Monday - Friday 8am - 5pm

BENEFITS BASED ON FULL TIME ELIGIBILITY

• Medical, Vision, Life, and Pet insurance
• 401k 100% vested
• Tuition Reimbursement
• Paid Holidays

MAJOR RESPONSIBILITIES

• Provides administrative and branch support for employees and customers through a variety of tasks related to organization and communication. All assigned duties are completed accurately and delivered with high quality, in a timely manner. Serves as a resource for information relating to the company’s services. Accountable for communicating any barriers to complete assigned duties to their
  supervisor.
• Reflects the company’s mission and values in developing and maintaining professional working relationship with others.
  • Maintains positive and effective communication with all employees and customers.
  • Maintains confidentiality of all information pertaining to clients, families and employees.
• Manage provider orders to ensure compliance as defined within the Home Health Conditions of Participation.
  • Reviews provider orders prior to sending and verifies upon receipt that documentation is appropriate for home health certification requirements.
  • Completes follow up on unsigned provider orders as outlined in company policy and process.
  • Remains proficient in the system(s) utilized for orders management.
• Maintains knowledge and seeks out educational opportunities to remain current, efficient and productive as a resource for home health care certification compliance.
• Provider Management within the company.
  • Maintains accurate provider information within the company EMR(s).
  • Obtain and verifying provider information included but not limited to: provider licensure, PECOS registration, NPI registration, Medicaid provider enrollment.
  • Executes informational correspondence to clients and physicians as needed and as directed to aide in the management of provider orders.
• Collaborates with employees and other members of the health care team to assist with coordination of Medical Records Requests as directed.
• Manages work assignments effectively and remains flexible with unexpected changes.
• Performs other duties as assigned that may include assisting with the following:
  • Serve as a resource and backup person for delegated tasks as assigned.
  • Performs miscellaneous clerical duties under the direction of the Operations Supervisor, Clinical Compliance Specialists and Billing Manager.

PHYSICAL/ENVIRONMENTAL DEMANDS

• Primarily office work that requires frequent sitting, standing, bending, and stretching.
• Light. Amount of weight moved; up to 20 pounds occasionally.

QUALIFICATIONS

• Minimum of a high school diploma. Two years’ experience working in a related field (i.e. health care, business administration, education) preferred.
• Excellent written and oral communication skills with customers and employees.
• Excellent time management skills and ability to multi-task and prioritize work; ability to work independently with minimal supervision.
• Maintains professionalism, attention to detail and problem solving skills.
• Strong computer skills and the ability to learn new software; knowledge of Word and Excel a plus; accurate typist – minimum of 50 wpm.
• Pass initial and ongoing background studies and screenings including but not limited to…