Senior Marketing Operations Specialist

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Diversity
- Innovation
- Caring
- Global Collaboration
- Winning Spirit
- High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

Lead the planning, execution and continuous improvement of Interventional Oncology & Embolization (IO&E) Marketing Operations processes, with primary responsibility for compliant HCP engagements, cross-functional project coordination, operational data and scalability

At Boston Scientific, we value collaboration and synergy. This role follows an onsite work model requiring employees to be in our local office.

Relocation assistance is not available for this position at this time.

Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time.

• HCP engagement operations: Facilitate HCP-related paperwork and coordinate end-to-end operational support for compensated HCP meetings and events, including intake, service-path validation, contracting, documentation, logistics, service completion, honoraria, expense reimbursement, payment follow-through and record closeout
• Project and portfolio planning: Build and manage integrated project plans, timelines, milestones, dependencies, risks and action logs across multiple concurrent initiatives. Proactively identify resource constraints, lead-time risks and priority trade-offs
• Cross-functional partnership: Serve as a central liaison across Marketing, Sales Training, HEMA, R&D, Medical Education/Medical Affairs, Legal/Compliance, Finance, Meetings & Events, IT/data partners and other stakeholders. Establish clear ownership, decision points and communication cadence
• Systems and process governance: Develop strong working knowledge of Engage HCP, SharePoint, Power Apps/request formsand related reporting tools. Promote and communicate consistent use of standard processes, templates and controls.
• Process improvement and optimization: Lead identification, prioritization and implementation of process improvements across Marketing Operations. Simplify workflows, clarify roles and handoffs, standardize intake and tracking, and improve efficiency, compliance and stakeholder experience
• Data, reporting and insights: Use operational data to monitor workload, cycle time, agreement status, utilization, spend, expirations and process exceptions. Improve data quality and translate findings into practical recommendations and leadership updates
• Training and change adoption: Create clear process guidance and educate business partners on compliant, efficient ways of working. Support adoption of new tools, processes and governance standards
• Operational excellence: Manage day-to-day priorities with accuracy and urgency while maintaining a strong customer-service mindset. Escalate issues early and drive timely resolution across stakeholders
• Product Life Cycle Process (PLCP): Develop working knowledge of PLCP and associated Marketing deliverables to facilitate collaboration with Upstream and Downstream product launch process and deliverables

• Bachelor's degree in business, marketing, communications, operations or a related field
• A minimum of 4 years of relevant experience in marketing operations, project management, business operations, healthcare, medical device or another…