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On-Site SMB Customer Success Lead

Job in Maple Grove, Hennepin County, Minnesota, 55311, USA
Listing for: HHAeXchange
Full Time position
Listed on 2026-10-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Account Manager
Salary/Wage Range or Industry Benchmark: 85000 - 92000 USD Yearly USD 85000.00 92000.00 YEAR
Job Description & How to Apply Below

HHAeXchange is seeking a Supervisor, SMB Customer Success to lead a team of Customer Advisors responsible for adoption, retention, and account health for SMB providers with $30K ARR and below. The role focuses on GRR optimization, renewal management, and cross-functional collaboration to resolve escalations.

The position is fully on-site at the Minneapolis, MN office. Travel is implied at a 10% level, and the base salary ranges from $85,000 to $92,000 with competitive benefits.

Join us at HHAeXchange as our next On-Site SMB Customer Success Lead in MN, United States.

The On-Site SMB Customer Success Lead position in the Human Resources, Sales field is open for applications.

We have an opening for a On-Site SMB Customer Success Lead in MN, United States within Human Resources, Sales.

This role, On-Site SMB Customer Success Lead at HHAeXchange, could be your next career step.

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