Application Administrator II, Epic Cupid/Radiant
Listed on 2025-12-22
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IT/Tech
Systems Administrator
Application Administrator II, Epic Cupid / Radiant
At North Memorial Health, you’re part of an inclusive health team that is rooted in our values:
Advocate Courageously, Rally Together, Respect Uniqueness and Create Impact. Empathy and care are at the heart of North’s culture which is designed to actively support each team member’s wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower patients to achieve their best health.
Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 23 clinics which includes 13 primary clinics, 6 specialty clinics, 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital, established in 1954, is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years, as well as serving as a Level II pediatric trauma center.
Our Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (~5,000 deliveries per year and over 60,000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals® list, 2023 Women’s Choice Award Best Hospitals list.
the North Way!
As North Memorial Health is a non-profit organization you are eligible for the Public Student Loan Forgiveness program. Most part-time and all full-time positions are eligible for benefits.
- Health & Welfare Benefit Packages
- 401k Retirement Match or Pension Plan, based on workgroup eligibility
- Generous Paid Time Off (PTO) Plans
- Adoption Reimbursement up to $3000 per child
- Child Care Discount Program with New Horizon 10% off weekly childcare tuition
- Education/Tuition Reimbursement
- 24/7 Fitness Center Access for all benefit eligible team members
At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients.
We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths, assumptions, and acts of implicit bias.
The Application Administrator II is an application design and configuration analyst for vendor-purchased and NMHC developed applications. Acts as liaison with designated department super users, application vendors, educators, and support staff regarding application upgrades, service requests, and optimization. The Application Administrator II will generally focus on one primary area of expertise, often being cross-trained on a related application. Application focus areas include: patient access, revenue cycle, clinical, ancillary department and/or administrative or corporate applications.
This position will function as an application team member, often taking work direction from the IT Application Administrator Lead or IT Project Manager. The Application Administrator II works closely with the IT Resource Educators and in conjunction with Infrastructure Services staff and Customer Support staff to maintain, optimize and support the application system environment.
Security:
Additional knowledge and coordination of user security, including user role definition and templates, source systems for user identification and integration with network services is expected. Works closely with the application and infrastructure staff to support IT security policy and procedures.
Revenue Integrity:
Additional duties in the Revenue Integrity department focus mainly on payer reimbursement and payer contracts. Specifically, the…
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