Store Manager in Training

Store Manager in Training – IPP – Independent Pet Partners

Are you passionate about pets and committed to delivering exceptional service? IPP – Independent Pet Partners invites you to join our dedicated team as a Store Manager in Training. In this role, you will inspire, lead, and motivate your store team to provide outstanding customer experiences while advancing positive business results.

Full‑time

• Hire, train, and develop at least 2 store team members.
• Create and maintain scheduling for store team members.
• Coach and lead store team members to provide an exceptional guest experience and achieve sales goals.
• Exercise discretionary authority, prepare reports, and hold yourself and the team accountable for performance measures and execution of organizational initiatives.
• Create an environment of kindness and empathy toward pets and pet parents.
• Consistently communicate our commitment to holistic pet wellness.
• Provide guests with an exceptional experience.
• Overall management of store operations.
• Share product knowledge and suggestions to fit customer needs and promote pet health.
• Perform front‑end duties such as handling the cash register, bagging, replenishing merchandise, and preparing displays.
• Oversee all aspects of inventory such as merchandise replenishment, inventory adjustments, weekly cycle counts, store transfers, RTVs, and shipment processing.
• Organize special store events and promotions in store.
• Perform all other duties assigned by members of the Retail Management Team.

• Must be 18 years or older.
• Passion for extraordinary customer service and the well‑being of pets.
• Minimum 2 years of professional retail sales experience.
• Minimum 1 year of professional managerial experience.
• Budget and P&L management experience preferred.
• Willingness to be educated about the products and services offered.
• Demonstrated ability to meet sales targets.
• Excellent communication skills—both verbal and written.
• Ability to work a flexible schedule, including evenings and weekends.
• Time management and organizational skills.

• Position requires indoor and outdoor work to assist with customer carry‑out.
• Must be able to stand 8 hours per day.
• Must be able to lift 50 pounds on a regular basis.
• Must be comfortable working with a wide variety of animals, including small and large dogs.
• Must be able to work around pet hair and dander.

• Medical, dental, and vision insurance
• Health Savings Account (HSA)/Flexible Spending Account (FSA) – medical and dependent care
• $25 k life insurance policy (employer paid)
• Short and long‑term disability (employer paid)
• Greatly discounted, employer‑subsidized pet insurance
• PTO (paid time off) – 2 weeks in first year, 3 weeks in second year
• Paid parental leave and Paw‑ternity (paid pet adoption bonding time)
• 401(k) program – employer match at a rate of 0.25 % for each 1 % contribution, up to 6 %, required age 21 or older
• Employee Assistance Program / 24X7 (confidential)
• Generous discounts on goods and services
• Team Member Feeder Program – eligible for two units (bags or cases of canned food) of the participating vendor’s product each month
• Store bonus incentive program
• Growth opportunities—ask about our Store Manager in Training and Groomer Apprenticeship programs

Salary: $21.00–$24.00 per hour DOE/DOQ.
Subject to change depending on State/City/County minimums.

IPP is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or team member based on any legally recognized basis, including but not limited to: race, color, national origin or ancestry, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), gender identity or expression, physical or mental disability, genetic information, veteran status, uniformed service member status, sexual orientation, age (40 or over), or any other status protected by federal, state, or local law.