MGH Lead Security Officer

At North Memorial Health, you’re part of an inclusive health team that is rooted in our values:
Advocate Courageously, Rally Together, Respect Uniqueness and Create Impact. Empathy and care are at the heart of North’s culture which is designed to actively support each team member’s wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together we empower patients to achieve their best health.

Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 23 clinics which includes 13 primary clinics, 6 specialty clinics, 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital, established in 1954, is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years, as well as serving as a Level II pediatric trauma center.

Our Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (~5,000 deliveries per year and over 60,000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals® list, 2023 Women’s Choice Award Best Hospitals list.

• Health & Welfare Benefit Packages
• 401k Retirement Match or Pension Plan, based on workgroup eligibility
• Generous Paid Time Off (PTO) Plans
• Adoption Reimbursement up to $3000 per child
• Child Care Discount Program with New Horizon 10% off weekly childcare tuition
• Education/Tuition Reimbursement
• 24/7 Fitness Center Access for all benefit eligible team members

At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients.

We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths, assumptions, and acts of implicit bias.

The Lead Security Officer works under the supervision of the Supervisor and Manager, Safety & Security and is responsible for providing a safe and secure environment for patients, visitors, team members and medical staff. In addition, the lead is responsible for the direction and coordination of functions, personnel and activities of the department. Actively and consistently demonstrates the mission, vision, values and guiding principles of North Memorial Maple Grove Hospital.

North Memorial Health - Maple Grove Hospital, Safety & Security Department

• High School Diploma or equivalent (GED) required.
• Post-secondary education in security, law enforcement, or criminal justice program preferred.

• Must have one of the following:
• 3+ years providing direct customer service utilizing conflict resolution skills on a daily basis.
• 2+ years having direct patient contact in a level I trauma center in an emergency department setting.
• 2+ years demonstrated ability to de-escalate conflict in a positive manner.
• 1+ years of law enforcement and/or military experience, with confrontational situations preferred.

• Ability to build and sustain positive working relationships in the organization.
• Ability to maintain quality, safety, and infection control standards.
• Must be able to read, write and speak effectively in English.
• Basic computer knowledge required.

Valid Driver's License in state of residency with acceptable driving record

The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic…