Service Advisor Role at AutoCanada Dealership

Join Maple Ridge Volkswagen as a Service Advisor, located in Maple Ridge, BC, and contribute to a culture of excellence in customer service. This full-time position awaits your expertise!

As a valued team member, you will deliver an outstanding service experience to customers. Key duties involve estimating repair costs, welcoming clients, answering inquiries, and preparing comprehensive repair orders. You will also maintain accurate automotive records and ensure seamless communication between customers and technicians.

Key Responsibilities:

• Estimate time and cost for vehicle repairs and services

• Welcome clients and assess service needs efficiently

• Respond to inquiries in person and over the phone

• Create detailed repair orders based on vehicle symptoms

• Conduct test drives to ensure successful repairs

Requirements:

• Minimum 2 years working as a Service Advisor at a dealership

• Strong understanding of automotive repair processes

• Familiarity with CDK software is advantageous

• Proven ability to provide exemplary customer service

• Effective communication and organizational skills

Bring your service expertise to Maple Ridge Volkswagen and help us enhance our customer satisfaction!
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