Account Manager, Small Business

Account Manager, Small Business – TD

Location: Maple Ridge, British Columbia, Canada

Hours: 37.5 hours per week

Business Line: Personal & Commercial Banking

Pay Range: $65,600 – $98,400 CAD

We are looking for an experienced relationship manager to focus on small business clients, delivering a legendary customer experience and driving profitable growth. The role includes building and expanding existing relationships, providing tailored advice, and collaborating across the bank to support our clients.

• Build, maintain and expand customer relationships within the community, networking with local business leaders to develop strong centers of influence.
• Build relationships with small business customers by understanding their needs and providing customized information and advice.
• Liaise with Internal Branch Banking network, Commercial Banking Centers, and Wealth partners to provide holistic advice and resources.
• Stay current on emerging trends and grow knowledge of business tools and techniques; share knowledge within the team.
• Participate fully as a member of the team, support a positive work environment that promotes quality, innovation and teamwork, and ensure timely communication of issues.

• University degree and/or relevant entry level work experience;
  Accounting/Finance coursework an asset.
• Ability to cultivate long-term client relationships and acquire new clients.
• Excellent business development and prospecting skills to build valuable centers of influence within the local business community and retail branches.
• A dynamic professional with a positive attitude and strong communication, time management and organizational skills.

TD is one of the world's leading global financial institutions and the fifth largest bank in North America by branches. We deliver legendary customer experiences to over 27 million households and businesses worldwide. We are committed to customer experience, innovation, and growth, and provide opportunities for career development through mentorship, training, and performance conversations.

Our Total Rewards package includes a competitive base salary, variable compensation, health and wellness benefits, savings and retirement plans, paid time off, banking benefits, career development, and reward and recognition programs.

We support accessibility and accommodations throughout the interview process. We encourage diversity and inclusion.