Associate Director, Professional Conduct

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Position:
Associate Director, Professional Conduct

Reports To:
Vice President, Professional Conduct

Contract Type:
Indefinite, Full Time

The Chartered Professional Accountants of British Columbia (CPABC)is seeking a detail oriented, collaborative and results-driven individual for the position of Associate Director, Professional Conduct.We are proud and honoured to have been recognized as one of BC’s Top Employers for a sixth consecutive year in 2025. Come join a collaborative network of like-minded professionals andtake the first step towards an exciting opportunity by applying to the position.

Job Summary

The Associate Director, Professional Conduct is integral to the effective regulation of the professional conduct of members, students and firms. This position is responsible for supporting the delivery of processes and programs to resolve complaints, and conducting investigations into professional conduct complaints. Additionally, this position is responsible for project management of departmental initiatives. This role directly contributes to CPABC’s primary mission to protect the public by ensuring that professional standards are being met, while also balancing the requirement to maintain fair processes.

Key Responsibilities:

Ongoing Projects

• Under the supervision of the Vice President, provide project management expertise for departmental initiatives, including:
  • Clarifying business and project requirements and deliverables
  • Developing a project plan and budget, including key milestones
  • Coordinating internal and external resources, as required
• Drafting and producing departmental content for website and newsletters.

Investigations

• Support the supervision of the conduct of investigations carried out by the contract investigators, including review of the overall investigation plan and budget for each case
• Conduct investigations into professional conduct complaints received by CPABC, in compliance with the CPA Act, Bylaws, Bylaw Regulations, policies and procedures
• Produce investigation reports and case presentations for Committee review, to conclude investigations conducted
• Provide training and assistance to contract investigators, including participating in investigator training meetings
• Assist with developing and delivering process and system improvements

Professional Conduct

• Support the development and delivery of processes and programs in the professional conduct regulatory area (“key regulatory area”)
• Support appropriate planning, evaluation and reporting in the key regulatory area
• Support the application and maintenance of policies and procedures related to the areas of responsibility of this position
• Develop and implement approved plans and budgets, with regular reporting to the Vice President, Professional Conduct and Finance, as requested
• Champion and support continuous improvement in gaining efficiencies of CPABC professional conduct processes and systems
• Ensure departmental compliance with records management policies

Department Support

In addition to the specific responsibilities identified above, support general CPABC activities including:

• Efficient and effective operations;
• Positive relations with stakeholders and peers;
• Compliance with applicable laws, agreements and policies; to support the Board in fulfilling their legal/governance responsibilities.

And other duties and responsibilities may be assigned from time to time.

Key Requirements:

Knowledge and Experience

• Post-Secondary qualification in a related…