Customer Experience Clerk

Become a vital part of the City of Maple Ridge as a Customer Experience Clerk. This role involves welcoming visitors, managing bookings, and providing essential support at recreation facilities.

You will warmly greet families and assist with program registrations, facility admissions, and event bookings. Required skills include clerical experience, cashiering, and an understanding of recreational services offered by the Parks Recreation and Culture Department. Moreover, you will play a critical role in ensuring safety by monitoring the facility and supporting security measures.

Key Responsibilities:

• Welcome visitors to recreation facilities daily

• Handle registrations and bookings for programs

• Process payments, issue receipts, and balance cash

• Assist with various public inquiries and information

• Monitor security cameras to ensure patron safety

Requirements:

• Grade 12 education and relevant coursework

• Clerical experience with cashiering preferred

• First Aid certification is a plus

• Proficient with computer and cash register operations

• Strong interpersonal skills and public engagement

Apply your customer service skills and help enhance community recreation experiences in Maple Ridge.
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