Guest Access Attendant at Blue Mountain

Serve guests at Blue Mountain Resort as a Ticket Validation Attendant, ensuring correct access while engaging outdoors. This part-time role spans weekends with shifts from 9:00am to 8:00pm.

Join Blue Mountain Resort's team as you welcome guests at the Ski Lift Line, checking their lift tickets and season passes. In this role, you will educate guests on access products while ensuring a smooth guest flow at validation points. Excellent communication and customer service skills are essential for successfully navigating challenging situations and ensuring a memorable ski experience.

Key Responsibilities:

• Greet guests at Ski Lift Line with a friendly demeanor

• Check access passes using RFID gates and scanners

• Educate guests about attractions and requirements

• Assist guests needing support with scanning

• Redirect guests to Customer Service for incorrect tickets

Requirements:

• Excellent interpersonal and communication abilities

• Capacity to work outside in cold weather

• Independent problem-solving and multitasking skills

• Energetic and cheerful to foster guest engagement

• Ski/Snowboard knowledge is a plus

Bring your passion for skiing and customer service to enhance guest experiences at Blue Mountain Resort.