Customer Services Assistant

Overview

Pitt Meadows Public Library – Temporary position as a Customer Services Assistant 2.
Location
:
Pitt Meadows Public Library.
Affiliation
: CUPE.
Weekly Hours
: 21.
Schedule
:
Tue 12:30 pm – 8:00 pm;
Fri 9:30 am – 5:00 pm;
Sat 9:30 am – 5:00 pm.
Job Start Date
:
September 8, 2026.
Job End Date
:
March 13, 2027.
Pay
: Pay Grade 7;
Min Wage
: $35.56 hourly;
Max Wage
: $36.36 hourly.

• Provide exceptional customer service and deliver library and literacy programs and events.

• Proven commitment to providing exceptional customer service
• Strong team spirit
• A friendly, patient and outgoing personality
• Desire and experience in developing children, teen and adult programming
• Proficiency in readers’ advisory, reference search strategy, and reference interview techniques
• A solid work ethic and self-motivation
• Knowledge of automated library systems
• Curiosity and ability to work with and learn new technologies (e-readers, tablets, etc.)
• A goal to strive for excellence
• Computer experience with Microsoft Office and excellent keyboarding skills
• Eagerness to grow skills, learn, and explore

• Diploma in Library and Information Technology from a recognized institution
• Up to six months of work-related and on-the-job customer service experience
• Ability to plan, organize and deliver a variety of children, teen, adult and literacy programs

• Candidate should be prepared for a busy schedule of programming and outreach
• Valid British Columbia driver’s licence (minimum level ’N’) is required

Fraser Valley Regional Library is committed to maintaining a diverse and inclusive workplace and recognizes that a working environment that encourages input from all perspectives can only enhance our services to the public. We invite candidates who bring a diversity of thought, skills, and experiences to apply and thank you in advance for your interest and contributions.