Client Engagement Associate

Client engagement and financial services knowledge define this on-site CIBC position in Maple Ridge. Support everyday banking needs through meaningful client interactions.
As a Client Engagement Associate within Personal and Business Banking, you will answer questions, assist with transactions, and connect clients with appropriate team members. You will help clients manage accounts and products while supporting their financial goals. This temporary, fixed-term position requires full-time on-site work, flexible banking centre hours, and travel among nearby banking centres.

Key Responsibilities:

Help clients manage accounts and financial products
Answer questions about everyday banking needs
Assist clients with banking transactions
Connect clients with appropriate CIBC team members
Introduce mobile banking applications and technology
Requirements:
Knowledge of financial services products
Client-first approach to service interactions
Problem-solving skills using listening and thoughtful questions
Digital literacy for mobile banking applications
Flexibility for evenings, weekends, and nearby banking centres
Bring client service, transaction support, and digital banking knowledge to CIBC’s Maple Ridge banking centre team.