Medical Office Administrator​/Billing Assistant

Hello and welcome to our ad!

Fem Wellness is a leading integrative fertility clinic dedicated to helping individuals and couples on their journey to parenthood. We offer compassionate, patient-centered care supported by advanced reproductive technologies. We are currently seeking a full-time, detail-oriented and empathetic Medical Office Administrator/Billing Assistant to join our supportive team for the hours of 6am-2pm Monday-Friday. This is an in-person position without a remote option.

We are seeking a mature, committed individual interested in a long-term role.

Why Work With Us:

• Be part of a compassionate team making a significant difference in people's lives
• We are a small, cohesive team that supports each other and works closely together
• We will provide you with comprehensive training for the position
• Competitive salary commensurate with experience
• We are conveniently located in a medical building with amenities within walking distance
• Free parking, GO and bus station within walking distance

Key Responsibilities:

• Instrumental in opening and preparing the clinic for daily operations
• Communicating with patients in a professional and sensitive manner
• Placing orders to maintain office supplies and drug inventory
• Dispensing medications to patients and completing sales transactions
• Maintaining accurate patient records using electronic medical record (EMR) system and filing
• Responding to patient inquiries with discretion and care
• Coordinating with nurses, physicians, lab staff and companies/clinics to support seamless patient care
• Maintaining confidentiality and support patients through emotionally sensitive situations

Qualifications:

• Medical Office Administrator diploma
• Must have at least 1-2 years of medical in-office experience
• Punctual, committed, trustworthy, loyal, team player, respectful, conscientious, flexible and open to feedback
• Prior experience in a fertility or women's health clinic is an asset
• Proficient in EMR systems and Microsoft Office Suite
• Exceptional organizational skills, meticulous attention to detail and effective multitasking in a fast-paced environment
• Strong interpersonal and communication skills
• Compassionate, patient-focused, with an ability to prioritize and capable of maintaining professionalism at all times
• Must have a reliable form of transportation

How to Apply:

Can you envision yourself making a lasting impact by helping dreams of a family come true?

The position is available immediately. It is full time Monday-Friday 6am – 2pm.

To see, hear and understand what we have to offer, please send your resume to

Job Type: Full-time

Pay:
From $23.00 per hour

Expected hours: 37.5 – 44 per week

Ability to commute/relocate:

• Maple, ON L6A 4E2: reliably commute or plan to relocate before starting work (required)

Experience:

• Medical office in person: 1 year (required)

Language:

• fluent English (required)

Work Location:

In person