Director, Intermodal Operations

Canadian Pacific (CP) and Kansas City Southern (KCS) are now CPKC. As the only truly North American railway, we are making big moves! Drawing on our strong foundations and heritage, CPKC moves essential goods across our 20,000-mile network to support economic growth throughout Canada, the U.S. and Mexico. Be a part of history as we connect a continent and create exciting career opportunities across our new transnational network.

Visit  to learn about the CPKC advantage, our purpose and culture.

PURPOSE OF THE POSITION:

The Director, Intermodal Operations will have direct accountability for success in all aspects of Intermodal Operations on the territory which he/she oversees. The Director will provide leadership for a team of CP employees and contract employees in areas of safety, service, asset utilization, cost control and people. This is a senior level operating position that requires strong leadership, balanced decision making skills and a true sense of urgency to accomplish tasks in a fast paced, yet highly strategic operating environment.

POSITION ACCOUNTABILITIES:

• Implement business strategy and operating plans for all terminals on territory
• Prepare daily plan and execute towards safety and performance KPI’s at all terminals on territory
• Represent Intermodal Operations as primary point of escalation for all departments for any issues on territory related to train performance, network, local operations, customer service, commercial, etc.
• Focus on continuous improvement of operating processes
• Lead strongly in all areas of safety management and compliance
• Maintain a culture of peer-to-peer monitoring while seeking to improve the management team’s safety behaviours and actions
• Ensure appropriate train design is ready to drive an efficient terminal operating clock to drive fluidity for the terminal and network
• Ensure security of the facility to prevent theft and unauthorized handling of CP property and shipments
• Provide daily leadership and consequence management to improve Supervisor effectiveness while supporting their development and career goals
• Provide performance objectives for direct reports
• Provide performance management, career development and succession planning for non-union employees under their jurisdiction
• Develop and deliver resource planning for the local Intermodal terminals and automotive compounds within their span of control
• Ensure that truck dwell times and all service metrics are maintained
• Manage relationship at all levels with lift contractors and other vendors including responsibility for contract negotiations and RFP’s, applying performance incentives/penalties, and ensuring appropriate resources are in place to handle forecasted demand
• Ensuring that all CP operated equipment is maintained to comply with provincial/state/federal regulations
• Create/maintain capacity analysis for all intermodal terminals on territory, including managing capital planning portfolio and recommendations for territory.

POSITION REQUIREMENTS:

• High school degree or equivalent is required
• Bachelor’s degree in Logistics, Transportation or equivalent is preferred
• Broad understanding of rail operations
• Understanding of intermodal and automotive terminal operations
• Leadership skills to develop the team
• Knowledge of Collective Bargaining Agreements & labor laws
• Analytical, relationship management & dispute resolution skills
• Ability to communicate effectively with all levels in the organization
• Ability to lead and manage a diverse group of CP union and non-union teams and contractors
• Ability to influence leaders
• Ability to drill down, understand root cause and resolve complex issues.

WHAT CPKC HAS TO

OFFER:

• Flexible and competitive benefits package
• Competitive company pension plan
• Employee Share Purchase Plan
• Performance Incentive Program
• Annual Fitness Subsidy

ADDITIONAL INFORMATION:

As an employer with national presence, the possibility does exist that the location of your position may be changed based on organizational requirements.

The successful candidate will need to successfully complete the following clearances:

• Criminal history check
• Reference check

Management Conductor Program:
Becoming a qualified conductor or locomotive…